Returns & Exchange Policy

Please note no returns & refund accepted. In case you would like to exchange our products, here is our policy on exchange:

  1. Products that are eligible for exchange can be exchanged within 7 days of receiving the merchandise. Eligible products will be easily visible on our product screens under shipping information.
  2. Not all products are eligible for exchange. To maintain fairness to our artisans and craftsmen, and to ensure fair pricing, many items are designated as ‘Final Sale’. Please ensure you understand which products are eligible for returns or exchange before making a purchase. Additionally, any customized product is also not eligible for return.
  3. In the event that your merchandise arrives damaged, please email us a photo of the damaged product. Kindly notify us of any damaged items in your shipment within 48 hours of receiving your order.
  4. In case the product being for exchange has no defects, forward and reverse shipping charges will be deducted
  5. All returns are subject to the discretion of Ariyana Creations.